How do I cancel a recurring payment?
If you need to cancel a recurring payment, simply follow these steps:
- Login to your Cheddar Up account (You were required to create a Cheddar Up account when you made your first recurring payment. If you don't remember your password, click "Forgot password?" on the login screen and have a new one sent to you.).
- Once logged in, click on your name in the upper right corner, which will reveal a drop-down menu. Select "My Account" from this drop-down menu.
- Once in "My Account" select "Recurring Payments". There you will see a list of all recurring payments you've ever paid for using the Cheddar Up platform.
- Find the recurring payment that you want to cancel, and click "Cancel future payments." This will cancel any future payments on this recurring payment and will also send an email to the organizer/organization who you were paying to let them know about the cancellation.
See the image below for more detail.