This article outlines the number of actions that can affect and potentially cancel an active recurring payment.
Ways an organizer can cancel a recurring payment
An organizer can and will cancel a recurring payment item (or an individual payer's recurring payment plan) and any future associated payments if they take any of the following actions:
- Selects an individual payer's recurring payment from the Manage view, clicks "View terms" and then clicks "Cancel future payments".
- Deletes a collection with active recurring payments.
- Deletes an item with active recurring payments.
- Downgrades from the Team plan.
If a payer wishes to cancel a recurring payment, they can also do this. Go here for step-by-step instructions on how a payer can cancel a recurring payment.
Yes. If you close a collection, future recurring payments will remain active as scheduled.