This article outlines the number of actions that can affect and potentially cancel an active recurring payment.
Ways an organizer can cancel a recurring payment
An organizer can and will cancel a recurring payment (or an individual payer's recurring payment plan) and any future associated payments if they take any of the following actions:
- Selects an individual payer's recurring payment from the Manage view, clicks "View terms" and then clicks "Cancel future payments".
- Deletes a collection with active recurring payments.
- Deletes an item with active recurring payments.
If a payer wishes to cancel a recurring payment, they can also do this. Go here for step-by-step instructions on how a payer can cancel a recurring payment.
Common Questions
If I close a collection will recurring payments stay active?
Yes. If you close a collection, future recurring payments will remain active as scheduled.
Can I edit an item with a recurring payment plan?
It is not possible to edit an item with a recurring payment plan once it has received payments. Instead, the best course of action in this case, is to delete or hide the item that needs edited (note that deleting an item with a recurring plan will also cancel any future recurring payments that someone may have signed up for) and create a new item.