About fees

You can enable the echeck payment method on a collection-by-collection basis from within Build > Settings.

Yes. By default, transactional fees are paid by the payer. If you keep fees passed on to payers (which 98% of our organizers do!), you can feel good about it because payers have options. Depending on which payment methods you enable on your collection, at checkout, payers can select their preferred payment method and will then see the convenience fees associated with each.

Yes. If preferred, organizers can absorb transactional processing fees instead of passing them on to payers. You can change this setting from within Build > Settings. If you do so, any fees incurred will be deducted from the total amount you receive (e.g., If someone pays you $10 via a credit card, you will have $9.20 available to withdraw).

If you prefer to have the organizer absorb fees, but you would also like to give payers the option to cover those fees at checkout, this can also be done. Go here to learn how to turn on these other fee options. 

If you’ve chosen to cover convenience fees for your payers, you can see the total fees paid on a collection by clicking on your "Balance Summary" (accessible from your collection's Manage view). There, you'll see a "Fees" line item. If you have not opted to cover fees for your payers, this "Fees" line item will remain at $0.00.

Organizers can always collect for free (with no monthly fees). But if you’re looking to do more and tap into advanced features, we have options and monthly plans available.

Nope.