1. Cheddar Up
  2. Getting Started
  3. Understanding Cheddar Up

About fees

When it comes to fees, we keep it simple. Since our inception, we set out to make group organizers’ lives easier. That means avoiding fees. On Cheddar Up, group organizers can always collect indefinitely for zero setup, monthly or transactional fees. Collecting on Cheddar Up is always free.

By default, payers pay a convenience fee of 3.5% + $0.45. If your community needs more options, organizers can turn on additional payment methods including:

  • Echeck, which varies Basic: 1% (minimum $1.00)
    Pro Plan: Flat $0.85
    Team Plan: Flat $0.45         depending on your plan but can be as low as a flat $0.45.
  • Cash/check, which is free

Common Questions

How do I turn on the echeck payment method?

You can enable the echeck payment method on a collection-by-collection basis from within Build > Settings.

Are fees visible and transparent to payers?
Yes. By default, transactional fees are paid by the payer. If you keep fees passed on to payers (which 98% of our organizers do!), you can feel good about it because payers have options. Depending on which payment methods you enable on your collection, at checkout, payers can select their preferred payment method and will then see the convenience fees associated with each.
Can organizers choose to absorb transaction fees?

Yes. If preferred, organizers can absorb transactional processing fees instead of passing them on to payers. You can change this setting from within Build > Settings. If you do so, any fees incurred will be deducted from the total amount you receive (e.g., If someone pays you $10 via a credit card, you will have $9.20 available to withdraw).

If you prefer to have the organizer absorb fees, but you would also like to give payers the option to cover those fees at checkout, this can also be done. Go here to learn how to turn on these other fee options. 

As an organizer, how can I see what fees I’ve paid?
If you’ve chosen to cover convenience fees for your payers, you can see the total fees paid on a collection by clicking on your "Balance Summary" (accessible from your collection's Manage view). There, you'll see a "Fees" line item. If you have not opted to cover fees for your payers, this "Fees" line item will remain at $0.00.
Are there any monthly fees?
Organizers can always collect for free (with no monthly fees). But if you’re looking to do more and tap into advanced features, we have options and monthly plans available.
Is there a fee to withdraw funds?
Nope.

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