All payments made to a collection sit securely in the organizer’s Cheddar Up account until the organizer initiates a withdrawal. This article reviews how to link a bank account to withdraw your funds as well as the time frame for funds to clear and transfer.

Link bank account

Take the following steps to add your bank account to your Cheddar Up account - a necessary step prior to withdrawal: 

  1. From My Account, select "Withdrawal Settings" from the left-hand menu.
  2. Click "Add Account".
  3. Enter your bank's routing number.
  4. Enter your bank's account number.
  5. Enter a nickname or identifier for this account (since you can add numerous bank accounts, this is a helpful tool for the organizer to distinguish between bank accounts). 
  6. Click "Save".

NOTE: Upon adding a bank account, you'll also need to confirm account control via two-factor authentication. In addition, whenever you add a bank account, for security measures, Cheddar Up will send the organizer an email notifying them of the change. 


Initiate a withdrawal

There are several places to initiate a withdrawal on Cheddar Up, including the top navigation, the My Collections page or the Manage view. One great thing about Cheddar Up is that all reporting is silo-ed, so there's never a question of where funds came from. This also applies to withdrawals. By design, even withdrawals are done on a collection-by-collection basis so organizers can have better reporting. Wherever you are starting from, take the following steps to initiate a withdrawal: 

  1. Click the "Withdraw" button.
  2. This opens a global withdrawal view that will list all collections with an available balance. Identify the collection in which you want to make a withdrawal and enter the amount to withdraw. 
  3. From the drop-down menu, select the bank account where the funds should be deposited. 

NOTE: Upon making a withdrawal, Cheddar Up will send the organizer a confirmation email confirming the withdrawal. A history of all withdrawals on any given collection can be seen within Manage > Collection Summary.

Important

Prior to making a withdrawal on Cheddar Up, all profile information must be complete. Go here to learn more about completing your profile information.

Fund flow time frame

It's important to be aware of all factors that can affect withdrawal timing. These include:

  • Credit card payments take 1-2 business days to process.
  • Echecks (electronic checks) take 2-3 business days to process.
  • Payments will first show as "pending" in the collection's Manage view. 
  • Once payments have processed, their status will change to "cleared"; they'll then be available for withdrawal.
  • Once a withdrawal is initiated, funds deposit to the linked bank account in 1-3 business days (see note below).

Important

If it is imperative that you have funds deposited in your bank by a specific date, please reach out to our Support Team BEFORE setting up your collection.

Reviews of account and transaction activity are conducted at various times, including when a withdrawal is initiated and may result in:

  • Delayed, blocked or canceled transfers.
  • Funds being applied to a negative Cheddar Up account balance or used to offset loss incurred by Cheddar Up, specific to your account.
  • Account suspension or termination.

See it in action: 


Common Questions

Can I withdraw to a savings account?

No. You can only withdraw collected funds into a checking account.

Can withdrawals take longer than 1-3 business days?
Yes. At times, withdrawals can take longer than one to three business days to reach your banking account. While this is rare, it does happen on occasion due to internal compliance and fraud reviews. If you have a question about your withdrawal, please contact Cheddar Up Support.