Create items on your collection

Four item types

• Basic: Our Basic item offers ultimate flexibility for almost anything: goods, services, events! It’s ideal for straightforward transactions such as online purchases or registrations and it comes with lots of settings including the ability to limit and track quantities.
   
• Donation: Our Donation item allows donors to contribute any amount they choose (with the option for the organizer to include suggested donation amounts). You also have the option to show how much you’ve collected for a specific item, set an item-specific fundraising goal, and display tax-deductible information. 
   
• Ticket: Our Ticket item enables easy event management and allows more event-specific customizations including date, time, and per-attendee ticket details. It also sends payers emailed QR Code tickets, resulting in seamless check in, allowing organizers to scan tickets using our mobile app. The Ticket item type is a Team feature.
   
• Item with Variations: Our Item with variations item allows organizers to create items with different available options (e.g., size, color, material, etc). This is the perfect item type for online stores or different registration levels. Organizers have the ability to give each variant a unique price, quantity, photo and/or SKU, all within one item. Item with variations item type is a Pro feature.

Build an item

• From Build > Items, select an item from the item options or click the orange “Add Item” button and select your item type.
• On the “Details” panel, give your item a name (e.g., dues, t-shirt, registration, etc.) and, choose your item amount type.
  • Amount Type options include Fixed, Open, Recurring plan and Free.  
    • Fixed amount offers a set price for anything. 
    • Open amount allows the payer or donor to decide how much to contribute.
    • Recurring plan amount sets up a custom schedule of payments. You can create payment plans with fixed or open amounts and can set both the frequency and duration of payments. 
    • Free amount allows an item to be claimed at no cost.  This is a great option for an RSVP or special item type that needs to be tracked but does not have a cost associated with it.
• On the “Description” panel, you can give your item an optional description and/or add an item image. The Ticket item type offers an additional section to add time and location.
• On the “Settings” panel, you can choose to add a number of optional settings to your item. The settings available may differ based on item type and amount type selected (e.g., quantity available, make item required, etc.). See below for more detail.
• On the “Questions” panel, you can choose to ask questions associated with your items (e.g., name, t-shirt size, etc.).
• Last, click “Save” to save your item, keeping in mind that you can edit it at any time.

Advanced item settings

There are many ways to customize your items including:

NOTE: Not all settings are available on all Items types

• Customize button text: By default items are displayed with "Add to cart" text on buttons.  Each of our item types allows the customization of this text to display a message such as "Give Today!" or "Register".
• Show a quantity selector: This allows payers to add more than one item at a time to their cart.
• Set available quantity: If you have a limited number of items, you can designate your quantity available. The platform will count down as items are sold and display "Sold Out" when all available items have been purchased.
• Make available quantity public: This setting displays the number of available items on the collection for payers to see (not available on Items with Variations).
• Create a waitlist: Once an item is sold out, create a list of who wants to purchase the item so you can contact them if more become available. Waitlist is a Team feature.
• Limit per-person quantity: This allows you to limit the item quantity that each payer can add to their cart. 
• Make total collected on an item public: This allows you to display the total collected for a single donation item (available on Donation item). 
• Item fundraising goal: This let's you set a fundraising goal for a specific item, showing your community real-time progress (available on Donation item). 
• Make item required: If every payer visiting your collection needs to purchase a specific item, you can make your item required. Payers will not be able to advance to checkout without this required item in their cart
• Offer a quantity discount: Give your payer a discount when they purchase multiple quantities of an item. Set up a custom discount (fixed or percentage) based on a set quantity purchased. Quantity discount is a Pro feature. (Available on Basic and Ticket items)
• Show item as tax deductible: If your account is verified as a 501(c)(3), you will see an option to show a badge that labels the item as tax deductible and sends an additional tax-deductible receipt to anyone who purchases that item. Learn more about displaying your "verified Non-Profit" badge on your collections. Tax deductible receipts are a Team feature.

Images and description

There are many instances where you might want to add more information or an image to your item. This is an option on all item types. Here are some tips when doing so:

• We recommend item image files of 360 X 360 pixels. Item images may be cropped to 225 x 225 pixels on your collection, depending on device. Payers can view the entire image by clicking on the thumbnail image, or by clicking the "Add to Cart" button. 
• Item image files must be .JPG or .PNG format.

Item questions

If you need to collect information from the payer when they select an item, you can add item questions. Examples of an item question might include size or color options or information such as payer name, age, etc. Item questions are available on all item types. Learn more about all the ways to collect information on Cheddar Up here.