Payment confirmation emails are sent to everyone who makes a payment on Cheddar Up. As an organizer, you can add a customized message to the top of that email to communicate or re-iterate important information.

To create your custom receipt, follow these steps:

  1. Within Build > Settings, select "Payments".
  2. Toggle on "Customize payer receipt". 
  3. Add and format your custom message as desired. 


Below are some ideas of ways and reasons you might want to customize your the payer receipt on a collection:

  • Communicate a refund policy
  • Share a packing or "don't forget" list
  • Share an extra note of appreciation
  • Share a tax ID for donations (see below)

See an example of the payment confirmation email with a custom message below: