FAQs

The Basics

Get started... Learn the basics of Cheddar Up and watch the how-to video

23 articles

Webinars

Get started with help from the experts. Sign up to attend an upcoming webinar!

1 article

Schedule a Call

Have a question? Need help? We'd love to talk. Pick a time that works for you.

2 articles

Creating a Collection

Find tips and tricks to help you create a collection for just about anything.

28 articles

Sharing a Collection

Here we explain the options for sharing your collection so you can start collecting!

5 articles

Managing a Collection

Everything you need to know about managing your collections

27 articles

Receiving Funds

Everything you need to know about getting your $ in your bank account

3 articles

Fees

Always free for the collector. Learn more about Cheddar Up fees.

3 articles

My Account

Need to make a change to your account? Find the answers here.

9 articles

Payment Methods

Learn more about payment methods available for your community

11 articles

Advanced Features

Become a Cheddar Up pro! Put our advanced features to work.

26 articles

Making a Payment

A seamless paying experience for just about anything. Learn more.

12 articles

Recurring Payments

Let payers commit to regular scheduled payments that happen behind the scenes

6 articles

Waivers

Perfect for permission slips or policies. Let your community sign electronically.

7 articles

Multiple Account Managers

Invite others to help manage your account and control manager permissions.

1 article

Point-of-Sale Payments

Tips and recommendations for easy in-person payments

5 articles

Account Verification

Understanding the steps and information required to verify your account.

10 articles

Messaging

Send messages and reminders to your payers and invitees

2 articles

Two-Factor Authentication

Add your mobile phone number for an added layer of account security

5 articles

Sample Sales

Answers for Stylists, Ambassadors and Trunk Keepers who sell samples with Cheddar Up

20 articles

Video Tutorials

Selling on Cheddar Up

2 articles

The Basics

2 articles

The Team Plan

1 article

Terms & Conditions

Terms of Use

1 article

Privacy Policy

1 article

ACH Payment Terms

1 article